Return & Exchange Policy

Our Commitment

At SAGE, we strive to ensure your complete satisfaction with every purchase. Please read our policy

carefully regarding exchanges.

All Sales Are Final – No Cash Refunds

Please note that all sales are final. We do not provide any cash refunds. We are happy to offer size

exchanges under the conditions outlined below.

Exchanges

You have 7 days from the date of delivery to initiate a size exchange for an item.

To be eligible for an exchange, your item must be in absolute original condition with tags attached/uncut

and in its original SAGE packaging. Items that do not meet these conditions will not be accepted for

exchange.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants)

Send the product via a traceable courier company that provides a tracking number and proof of delivery

(e.g., TCS or Leopards) to the following address:

Exchange Shipping Costs:

If there is a size issue that occurred due to an error on SAGE's part, the exchange will be completely free

of charge, and SAGE will cover the shipping costs.

If the wrong size was ordered by the customer, the customer will be responsible for all return and

exchange shipping charges.

Damaged or Defective Items

If you received a damaged or defective item, please contact us immediately at sage.store25@gmail.com

or 03362504504 within 7 days of delivery. We will gladly replace the item or offer a store credit (as cash

refunds are not provided). We will cover the return shipping costs for proven damaged or defective items.

International Orders

Please note that we currently only accept orders and provide services all over Pakistan. We do not

accept international orders, and therefore, international returns or exchanges are not applicable.

If you have any questions regarding our return and exchange policy, please do not hesitate to contact us:

Email: sage.store25@gmail.com

Phone: 03362504504